Another terrible contractor experience
June 21st, 2025So, you all may remember my experience with HVAC that resulted in me declaring I would be doing my own HVAC maintenance from now on – which reminds me I need to figure out if the blower motor or bearings need oiled, which sadly will require taking apart the air handler in my garage.. that’ll be on my todo list for this month.
Anyway, a new item has been added to the list of things I will not pay anyone to do again – or if I do, it’s going to be after *very* careful investigation of their bona fides: House painting.
I didn’t think this was something you could do *that* wrong at – but, a vendor quoted $9000 for painting the house. I expected a *really* nice job for $9000 – I was expecting a crew of two for a week, careful surface prep and sanding, careful cleaning, and then two coats neatly applied.
Then they wanted another $7000 to change some of the siding. Okay, I said.. after all, there was some of the paint that looked really scorched and I assumed that’s what they were addressing.
I’m not sure why they chose to change the siding on the *south* side of the house – but they started out getting on my shit list by not picking up dozens of nails in the driveway. Luckily I noticed a nail in a package and grabbed the magnet on a stick and walked the driveway several times, listening to the ‘clink-clink’ of nails being grabbed.
I wrote what would turn out to be the first of many emails to CribCare, LLC. At this point I was not yet annoyed, just figured they had overlooked this kind of important detail.
However, they chose not to apply primer to the new wood. As a result, the new siding looks *totally* different from the rest of the house, with all the wood grain showing through. This, sadly, was just the beginning of what I am going to refer to as the most amatuar paint job I have ever seen.
They started out by making their job considerably harder by using a power washer, applied way too close to the building. The paint job was completely intact when they started – you could see no wood color, just brown. They blew a bunch of paint off the house with the power washer, but unevenly, so paint applied to those shingles would be mottled. I actually offered to pay $1000 extra in order to get some of the very worst spots where this had been done replaced – and then, in one case, they cut out half a board – with the mottling – when the other half was split. I can’t even fathom what they were thinking. Increasingly, I started to suspect they weren’t – especially when they *painted over the house numbers*. Even worse, they painted over a nickel plated bus bar. And a service box for a microcontroller helium system. And *half* of the conduit and air conditioner wiring and pipes. But only half. Just to make sure it looked as amateur as possible.
They used a spray gun. Now, when I paint exterior, I use something called a power roller – it’s just a regular roller with a squeeze trigger that automatically reloads it from the paint can. You get really good results this way, fairly easily. Honestly, most of my house painting was done with a regular, rub it in the pan roller and a paintbrush. You also get good results this way. It’s a bit slower, especially on the higher parts of the house.
It is not easy to get good results with a spray gun, though. Overspray is inevitable. Another hint we were in trouble was when I saw that the trim had been oversprayed – after which of course it was painted the trim color. Also, the trim on the soffit had been painted the primary color.. and was obviously going to stay that way. There were of course places where the paint had run, and places where there were bugs in the paint. They had taped to the fresh paint and there are still places where it pulled off. Anywhere conduit or other similar things interrupted the spray, the result was glomming. Some of the shingles that should have been sanded prior to paint have a very.. let’s say, rough appearance. I haven’t even begun to catalog all the places where the paint is in the wrong place but I’m guessing it’s going to be long. I found *thumb tacks* they hadn’t bothered to remove.
I’m not even sure where to start with fixing it. Obviously I need to scrape and sand all the rough spots, repaint all the new wood with primer and then with paint. We’ll see if paint thinner will take off some of the paint from the AC lines and wiring. The bus bar will have to be replaced.. no way I’d ever trust it again.
I don’t normally name names.. but this was especially terrible. DO NOT LET CRIBCARE LLC DO ANY PAINTING. After we’ve done the final walkthrough I’ll add photos and also file one star reviews in all the usual places with those photos.
Now, to be fair, they do amazing concrete work, they are good at woodworking, they’re good at general handiman tasks. But they are TRULY not housepainters. I’m out $18,000 and I don’t know if this job is even going to last. Part of what’s sad is I’m guessing my one star review will be the end of our working relationship – but I feel like the world needs warned here, and also I want to make them *really* understand that they screwed up, in the hopes they will change their behavior.