Contact Information

	Jon Pullen
	4419 4th Ave NE	
	Seatte, WA 98105

	(home) 206-634-9213
	(cell) 949-357-5701
	sheer-pullen at


To obtain employment doing software development or software-hardware integration in a industry that is in the interests of humanity.

Professional Experience

Jan 2003 - Jan 2005 Headwaters Data Management Systems
		* Wrote two applications for Atmel AVR microcontrollers to 
                  build advanced multiplexed interrupt-driven UARTs,
		  with data logging to flash memory

		* Wrote three applications for Windows CE to support 
		  downloading transaction data, auditing, programming,
		  and otherwise manipulating electronic parking meters
Mar 2002 - Aug 2002 Circle-R
		* Wrote application in VBA to assist in sorting of assets 
		  to be distributed to franchise stores
Jan 2002 - Mar 2002 EV Parts, Lynwood, WA
		* Converted several databases from a proprietary, non
		  documented format to a format used by a open source web

		* Wrote and modified a number of php scripts to support
		  functionality desired by

		* Configured firewall, mail server, file server, and other
		  core functionality for
May 2001 - Nov 2001 Loudeye Technologies, Seattle, WA (fka
Senior System Architect
		* Designed and helped implement a redundant network of web and application servers
		  using MySQL, Resin, Apache, and F5 BIGiP load balancers. 

		* Wrote scripts to modify the normal failover behavior of the F5 load balancers, and 
		  perform extended service checks on databases.

		* Wrote a modified version of RealAudio's g2slta (simulated live transfer agent) that 
		  chose which clips to play based on information stored in a database, and sent URL 
		  events at configurable times, including in the middle of clips.
		* Assisted in the porting of RealAudio plugins from Windows (MFC) to Linux.
Dec 1999 - May 2001 Streaming Networks, Irvine, CA (fka WWW.COM)
Senior System Architect
		* Designed and helped implement a streaming network capable of delivering 10,000 
		  simultaneous on-demand streams from a 2.1Tbyte SAN using Sistena Softare's Global 
		  File System.

		* Authored software to protect against unauthorized streaming and aid metrics 
		  collection by using tokenized URLs. (single threaded unix daemon that interfaced to 
		  a modified Samba server)

		* Authored software to process RealAudio and Windows Media streaming logs and give 
		  comprehensive metrics reports.

		* Designed and maintained Oracle and MySQL databases.

		* Configured and maintained BigIP load balancers and Extreme switches, including 
		  advanced troubleshooting of packet loss and latency issues, and advanced (OSPF) 
		  routing configuration.

		* Modified CGI scripts to improve searches and joins of a 3 table X 1.5 million row 
		  database. Improved search speeds from 2s to 150ms.

		* Assisted in maintaining the internal network, including configuring Cisco Pix 
		  firewalls, Linux firewalls, Cisco routers, dual-horizon name servers, mail servers, 
		  Samba servers, and a host of other minor administration tasks.

		* Wrote a trouble-ticket tracking system for the tracking of internal and external 
Mar 1998 - Oct 1999 Headwaters Information Management Systems, Pettegrew, AR
		* Wrote application in MFC C++ to take data from a Access database and send it over a 
		  serial port to a handheld micro, and vice versa, including support for a multi-micro 
		  serial bus

		* Wrote application in ANSI C to run on a NEC V20 based handheld micro (The Husky 
		  FS/2) to collect data from parking meters through a infrared interface, and store 
		  them on a solid state disk for retrieval through a protocol and application 
		  mentioned above.

		* Reverse engineered a existing application to figure out how to communicate with a 
		  series of parking meters.
Mar 1996 - Sep 1998 Epoch Internet, Irvine, CA
Tech Support - Senior System Architect
		* Designed and implemented mail, news, radius authentication, DNS, and communication 
		  methodologies ("glue") to enable all these services to be tied to a central 
		  registration server.

		* Maintained a mail server with over 40,000 active accounts, and over 100,000 dormant 
		  ones. Performed upgrades as necessary.

		* Implemented and maintained two news servers, first on DEC AlphaServers with 
		  individual volumes, and then on Sun UltraSparcs with MTI fiberchannel RAID arrays.

		* Assisted in the training of system administrators.

		* Assisted in the training of technical support staff, and authored a training manual 
		  for technical support staff.

		* Debugged and fixed problems with high speed data lines.

		* Wrote and maintained simple CGI scripts for client web sites.

		* Assisted in the administration, backup, and maintenance of several web servers.

		* Located and fixed several severe security holes, both in locally authored software 
		  and in off-the-shelf software.

		* Installed and configured Gauntlet, Altavista, and FWTK firewalls.

		* Helped design and implement a modern Network Operations Center (NOC)

		* Designed and implemented a high-capacity automated backup system.

1996-1996 Support System Developers, Fairfax, VA
Tech Support -Tech Support Level III

		* Handled 50-60 calls a day, assisting clients with a wide variety of printer and 
		  sound card issues. 
1994-1995 Hacker Shack Computers, Woodbridge, VA
Junior Technician - Head Technician
	* Supervised a staff of 6 junior technicians, repairing and upgrading 5-10 PCs a day.

	* Designed and implemented Novell and Windows For Workgroups LANs using a variety of physical 
	  link layers.



		* C - Guru, both DOS and unix
		* C++ - Expert, both MFC (windows) and unix 
		* PHP - Expert
		* AVR assembly - Expert
		* PIC assembly - Intermediate
		* Classic BASIC - Expert
		* VBA/Visual Basic - Intermediate
		* HTML - Intermediate
		* XML - Beginner
		* SOAP - Beginner
		* Perl - Guru, both object oriented and classical.
		* SQL (MS SQL/Oracle/Mysql/PostGres) - Expert
		* Tcl - Beginner
		* LISP - Beginner

		* Apache - Guru
		* Cakewalk - Expert
		* Digital Performer - Intermediate
		* Icecast - Expert
		* IIS - Intermediate
		* Innd (news) - Intermediate
		* MS Office - Intermediate
		* Mysql (administration) - Expert
		* Named (BIND) - Expert
		* Oracle (administration) - Intermediate
		* Real Audio Servers - Expert
		* Sendmail - Guru
		* Qmail - Beginner
		* Windows Media Servers - Intermediate

	Operating Systems (administration and development)

		* Linux - Guru
		* Novell - Beginner [administration only]
		* OSF/1 (DEC unix) - Intermediate
		* OSX - Intermediate
		* SCO unix - Intermediate [administration only]
		* Solaris - Expert
		* Windows 95/98 - Intermediate
		* Windows 2000 - Expert
		* Windows NT - Intermediate
		* Windows XP - Beginner


		* Hardware/software design and integration - Beginner
		* PCB layout - Beginner
		* Analog/digital interface design - Intermediate
		* Hard disk based multitrack audio recording, 
		  mixing, and editing - Intermediate (approximately 20 tracks)
		* Electric vehicle design and implementation - Beginner

Major Applications Written

	* Metertrax CE - a flexible, configurable plugin-based application for
	  querying, auditing, programming, and servicing parking meters.
	  Written in C++ for Windows CE

	* Novatrans CE - a series of plugins for downloading transactions from
	  parking meters and uploading them via HTTP post to web servers.
	  Written in C++ for Windows CE

	* Metersync - a plugin for ActiveSync to support the internal database
	  format of the above applications and ODBC databases on the desktop

	* G2slta - a multithreaded simulated live transfer agent for RealAudio that collected 
	  information about what clips and events to play and send out of a SQL database, and logged 
	  clip play times into a SQL database. Was able to serve 200 SLTA streams out of a single 
	  process without overloading a CPU on a single CPU P-III running Win 98. 

	* Filed - a single threaded nonblocking file system access control daemon, with some frills. 
	  Designed to give any service that can mount a CIFS filesystem
	  tokenized URLS. 
	  Heavy use of IPC, including shared memory segments and semaphores. Written in ANSI C, 
	  compiles clean on linux and solaris.

	* Metrix - a complete suite for parsing, splitting into various customers, and analyzing log 
	  files. Written in ANSI C, compiles clean on linux (no data for other arches). Some minor 
	  components written in Perl.

	* TroubledTimes - a web-based trouble-ticket processing system, complete with a automated mail 
	  gateway, search capacities, and a host of other features. Written in Perl.

	* Menu - a interactive menuing application for querying, auditing, programming, and servicing 
	  parking meters. Written in ANSI C, compiles clean for DOS. Can be run on very lightweight 
	  computers. Includes hardware-based interrupt driven serial and infrared IO.

	* Uptrax/Downtrax - a interactive application for downloading and uploading data from Menu, 
	  mentioned above, into a Access database. Written in C++ using MFC.

Major Applications Modified

	* EW-Too - modified in too many ways to list

	* PgMarket - modified in too many ways to list.

	* Gated - modified to read OSPF routes out of a SQL table.

	* Sendmail - modified to read DB lookups (virtuser, etc) out of a SQL table.

	* University of Washington Imapd/Popd - modified to use SQL database for indexing of inbox 
	  rather than winding through disk, and to do user lookups through SQL database.

	* Procmail - modified to write indexing information into a SQL database while writing to mail 
	  to disk.

	* Radiusd - modified to read DB lookups out of a SQL table.

	* Samba - Server modified to interface with Filed (see above), client modified to not cache 
	  file data between sessions.

	* Loughborough University Wbd (whiteboard software) - modified to send and receive on 
	  different ports instead of the same one, to permit the sending of pdf files, and to permit 
	  changing the active page over the network.